Al Habtoor Motors, the official dealer of FUSO in the UAE, has received yet another award for its commitment to provide customers with excellent service. The company received the ‘Best Customer Service’ Award at the recent Daimler Trucks Asia Distributors Award 2016 ceremony that was held in Chennai, India. The event was attended by 217 delegates from 101 countries.
Karl Hamer, Managing Director of Al Habtoor Motors received the Certificate and Trophy from Michael Kamper, Senior Vice President, Head of Marketing, Sales and Customer Services – Daimler Trucks, Asia in the presence of Anan Nimer, Satdev Singh and Shibu Thomas.
Speaking of the award, Karl Hamer said “It is indeed a moment of prestige for all of us as the coveted award recognizes our dedicated customer centric efforts to build a loyal customer base and in the process a stronger market for the FUSO brand.”
Al Habtoor Motors has always made it a priority to build customer confidence by providing FUSO customers not only the best choice of vehicles but also high quality after sales support through its Parts and Service network across the UAE.
In addition to the excellent after sales support, Al Habtoor Motors has also ensured that staff receive extensive Customer Training to get better understanding of the products. The company regularly conducts Strategic Customer Awareness campaigns that highlight the benefits of using genuine parts which has helped FUSO customers make the right choices while getting their vehicles serviced/repaired. Overall benefits from maintaining their vehicles in peak condition has helped to enhance the vehicle value.
Manju Mathew, an MBA in marketing, completed publisher training courses from the Oxford Brookes University and New York University. She started with marketing and PR roles before moving on to her current position as a full time writer. Currently living in Dubai, her life as an expat has sharpened her observation skills and flair for writing. She enjoys writing about luxury cars like Ferrari, Lamborghini, etc even if she can only dream of owning them.
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