Tire manufacturers have achieved a greater level of customer satisfaction as compared to previous years. The overall customer satisfaction with original equipment tires reached an all-time h... Read more
In the first such survey that measured customer satisfaction scores in the automotive aftermarket, renowned research firm, J.D. Power and Associates found that consistency is what matters to... Read more
A recent JD Power survey found that Toyota and Mercedes-Benz have the highest rating in their respective categories in terms of sales satisfaction. Though many more customers are now using d... Read more
The Genesis G70 emerged as the topper in the J.D. Power 2019 Multimedia Quality and Satisfaction Study that was conducted in September. The model the segment for compact premium segment cars... Read more
Human error is the cause of 93 per cent of all car accidents. Nevertheless, we human beings still find it difficult to accept the idea of autonomous cars. A recent study by J.D. Power recent... Read more
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