Highlighting another prestigious milestone, Arabian Automobiles, the flagship company of the AW Rostamani Group and the exclusive dealer for INFINITI in Dubai, Sharjah and the Northern Emirates, is proud to reveal that it has been granted the ‘Overall Achievement Award’ from INFINITI International Markets. Arabian Automobiles was awarded due to its exceptional performance in sales, aftersales and customer experience during FY20.
Commenting on Arabian Automobiles’ accomplishment, Nasif Siddiqi, Managing Director of INFINITI International Markets, said: “Congratulations to the whole team at Arabian Automobiles for earning the Overall Achievement Award. Our partnership is strengthened by continued innovative and collaborative efforts, which were especially necessary for FY20. Despite the challenges, Arabian Automobiles delivered, and INFINITI is delighted to acknowledge the team’s overall exceptional performance in Sales, Aftersales and Customer Experience.”
“Customer satisfaction has always been a fundamental pillar from which all our initiatives and services at Arabian Automobiles are rooted. Over the past year, we are proud to have weathered the challenges and quickly adapted and excelled to the new global environment. The Overall Achievement Award recognises our efforts in ensuring exceptional performance in new car sales which included the QX50 and QX80, as well as aftersales services. With the timeless dedication of our team complemented by our new-age solutions and value-driven operations, we are certain to grow from strength to strength in the years to come.,” said Salah Yamout, COO of Arabian Automobiles.
From virtual showrooms and e-product presentations that replicated the in-store experience for customers to an e-commerce platform that remotely handled the full purchasing journey, INFINITI of Arabian Automobiles also stood out for the 360-degree sanitization standards maintained across its showrooms and service centers, and home test drives that were organized for the convenience of all customers.
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