Arabian Automobiles Company – Tires & Parts News https://tiresandparts.net Your News Source for Everything Automotive Sun, 24 Jan 2021 09:28:18 +0000 en-US hourly 1 https://wordpress.org/?v=5.0.11 Arabian Automobiles fortifies its leading position among Renault dealerships globally https://tiresandparts.net/news/arabian-automobiles-fortifies-its-leading-position-among-renault-dealerships-globally/ https://tiresandparts.net/news/arabian-automobiles-fortifies-its-leading-position-among-renault-dealerships-globally/#respond Thu, 26 Nov 2020 12:15:14 +0000 https://tiresandparts.net/?p=33101 Arabian Automobiles Company (AAC), the flagship company of the AW Rostamani Group and the exclusive dealer for Renault in Dubai, Sharjah, and the Northern Emirates, further consolidated its global leadership position by being awarded with the Renault Global Partners Award P.A.R.I.S. Challenge 2019 in the A category. This accolade stands as a reflection of Arabian […]

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Arabian Automobiles Company (AAC), the flagship company of the AW Rostamani Group and the exclusive dealer for Renault in Dubai, Sharjah, and the Northern Emirates, further consolidated its global leadership position by being awarded with the Renault Global Partners Award P.A.R.I.S. Challenge 2019 in the A category.

This accolade stands as a reflection of Arabian Automobiles’ commitment to delivering the finest of products and services to its customers. It also cements the company’s leading position as a global leader, made possible thanks to the hard work, dedication, and expertise exhibited by each of their team members.

To win the award, Renault of Arabian Automobiles was assessed on its overall performance for the year based on criteria, including achieved sales volumes versus budgeted sales volumes, customer satisfaction, and mystery shopping. The challenge awards dealers across three groups Group A for sales over 1,000 per year, Group B for sales between 300–1,000 per year, and Group C for sales less than 300 sales per year. Renault of Arabian Automobiles was crowned the winner of Group A out of 27 importers in this group alone.

It is notable that Arabian Automobiles Company has been launching and running various interactive campaigns and promotions to expand the brand’s reach to tap into new customer segments.

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INFINITI of Arabian Automobiles collaborates with Prime Hospital for Movember awareness webinar https://tiresandparts.net/news/infiniti-of-arabian-automobiles-collaborates-with-prime-hospital-for-movember-awareness-webinar/ https://tiresandparts.net/news/infiniti-of-arabian-automobiles-collaborates-with-prime-hospital-for-movember-awareness-webinar/#respond Thu, 19 Nov 2020 17:30:50 +0000 https://tiresandparts.net/?p=33014 As part of its social responsibility and commitment to the health of its employees, Arabian Automobiles Company (AAC), the flagship company of the AW Rostamani Group (AWR) and the exclusive dealer for INFINITI in Dubai, Sharjah and the Northern Emirates, held a webinar for AWR employees in collaboration with Prime Hospital, an award-winning personalized care […]

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As part of its social responsibility and commitment to the health of its employees, Arabian Automobiles Company (AAC), the flagship company of the AW Rostamani Group (AWR) and the exclusive dealer for INFINITI in Dubai, Sharjah and the Northern Emirates, held a webinar for AWR employees in collaboration with Prime Hospital, an award-winning personalized care hospital in Dubai.

Dr Sanjay Bhat, Prime Hospital’s premier urologist, had an in-depth discussion on the risk of prostate cancer and emphasized the importance of early prostate cancer detection. Movember is an organization that began in 2003 focusing on raising awareness for men’s mental health, early detection for prostate cancer and testicular cancer.

Through the webinar, INFINTI of Arabian Automobiles continues to consistently support and uphold the well-being of its team members through similar, timely initiatives, including a successful breast cancer awareness webinar that was hosted in October.

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Arabian Automobiles Company certified by Dubai Economy as “Consumer-Friendly Company” https://tiresandparts.net/news/arabian-automobiles-company-certified-by-dubai-economy-as-consumer-friendly-company/ https://tiresandparts.net/news/arabian-automobiles-company-certified-by-dubai-economy-as-consumer-friendly-company/#respond Mon, 02 Nov 2020 09:48:03 +0000 https://tiresandparts.net/?p=32714 Arabian Automobiles, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan, Infiniti and Renault in Dubai, Sharjah and the Northern Emirates, was awarded the “Consumer-Friendly Company” certification across its complete portfolio of operations — sales and aftersales —from Dubai Economy. The “Consumer-Friendly Company” certification is granted to an organization that […]

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Arabian Automobiles, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan, Infiniti and Renault in Dubai, Sharjah and the Northern Emirates, was awarded the “Consumer-Friendly Company” certification across its complete portfolio of operations — sales and aftersales —from Dubai Economy.

The “Consumer-Friendly Company” certification is granted to an organization that satisfies four key criteria  points –  Customer Strategy that focuses on the development of strategic objectives aimed at delivering customer service excellence; Customer Communication synergized across the organization from pre- to post-sales; Customer Care that ensures protection of consumer rights and guarantees quality of service; and Development, which pertains to the constant advancement and progress of the customer service staff in order to retain customer trust and loyalty.

Salah Yamout, Chief Operating Officer of Arabian Automobiles Company, said: “Achieving the ‘Consumer-Friendly Company’ certification is testimony to our operational excellence and our daily commitment to ensure we offer a seamless consumer experience. From high-quality services and top of the line products to a tailor-made approach to the customer experience, Arabian Automobiles’ invests in every touchpoint within the customer journey and this award is a direct result of our consistent efforts year-round.”

Arabian Automobiles continuously maintains its pursuit toward excellence by consistently keeping customers at the core of all its operations and aiming for the highest levels of customer satisfaction by providing quality products and exceptional services. As well as being certified as a “Consumer-Friendly Company,” Arabian Automobiles was also recognized with the Dubai Service Excellence Scheme Award, consecutively for the last 4 years by Dubai Economy, for delivering an excellent customer service experience.

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Servicing Your Car Could Get you All-inclusive Trip to Paris from Arabian Automobiles https://tiresandparts.net/news/automotive/servicing-car-get-inclusive-trip-paris-arabian-automobiles/ https://tiresandparts.net/news/automotive/servicing-car-get-inclusive-trip-paris-arabian-automobiles/#respond Mon, 25 Sep 2017 14:09:07 +0000 https://tiresandparts.net/?p=21694 Customers who service their cars could end up winning really attractive prizes from Arabian Automobiles Company. The flagship company of the AW Rostamani Group and the exclusive dealer for Nissan and INFINITI in Dubai, Sharjah and the Northern Emirates, is offering prizes like an all-expenses paid trip for two to Paris for the promotion “Win […]

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Customers who service their cars could end up winning really attractive prizes from Arabian Automobiles Company. The flagship company of the AW Rostamani Group and the exclusive dealer for Nissan and INFINITI in Dubai, Sharjah and the Northern Emirates, is offering prizes like an all-expenses paid trip for two to Paris for the promotion “Win Big this Summer” which will run till October 15th.
While the trip to Paris is the grand prize, five other lucky customers can win a beachfront escape at Cove Rotana hotel in Ras Al Khaimah, and another fifteen customers will get a chance to win four passes each to Ferrari World in Abu Dhabi.
Commenting on the promotion, Sharad Dubey, Director Aftersales at Arabian Automobiles Company, said that through the promotion, the company is trying to take car ownership to a new level by providing customers with the chance to enjoy life-enhancing experiences.
All customers have to do to have a chance to win the exciting prizes is spend AED 1,500, purchase a flexi contract renewal or opt for the rustproofing service. They will then get one raffle coupon to enter the draw. Customers who book their service appointment through Enrich Club are also eligible to receive one raffle coupon and to be entered into the prize draw. The Enrich Club is an exclusive loyalty program that allows customers to earn points and redeem awards.
Customers can benefit from several other freebies as part of the promotion including a free A/C check-up, a gas top-up, 50 per cent discount on parts and a 25 percent discount on labor on all A/C related repairs, a 20 per cent discount on rustproofing, and a 10 percent discount on nitrogen filling.
Arabian Automobiles had launched its first edition of the ‘Win Big This Summer’ campaign in 2013 and had run it every year after that due to popular demand. You just might end up winning a trip to Paris if you service your car at your nearest Arabian Automobiles Service Center.

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Arabian Automobiles Receives Global Award for Ninth Consecutive Year https://tiresandparts.net/news/automotive/arabian-automobiles-receives-global-award-ninth-consecutive-year/ https://tiresandparts.net/news/automotive/arabian-automobiles-receives-global-award-ninth-consecutive-year/#respond Wed, 08 Feb 2017 13:06:09 +0000 https://tiresandparts.net/?p=19714 Arabian Automobiles Company, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan in Dubai, Sharjah and the Northern Emirates, has received a prestigious global award for the ninth consecutive year. The company was awarded with the World Aftersales Progress Club global award for the ninth year in a row. This […]

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Arabian Automobiles Company, the flagship company of the AW Rostamani Group and the exclusive dealer for Nissan in Dubai, Sharjah and the Northern Emirates, has received a prestigious global award for the ninth consecutive year. The company was awarded with the World Aftersales Progress Club global award for the ninth year in a row. This was the eighteenth time the company received the honor which acknowledged AAC’s exceptional performance in Aftersales Services and Parts. The award was presented to the company suring Arabian Automobiles Top Management Summit with the Nissan Motoring Company in Japan.

Commenting on the award, Michel Ayat, CEO of Arabian Automobiles Company said that the company was truly honored to receive the award, as it attested to the Arabian Automobiles Company’s efforts to provide excellence across all its service platforms. He said the recognition would add proven value to the company’s brand, making it one of the key players in driving Nissan’s growth in the Middle East.

Sharad Dubey, Director of Aftersales at Arabian Automobiles Company said that the award not only placed the company as one of the top contenders in the Middle East market but also provides a global benchmark for Nissan Aftersales activities.

He added that the company prided itself on the success of its customer relationship, which is one of the key factors that differentiates it from other players in the market. Arabian Automobiles is the first Nissan distributor on a global basis to achieve this accolade for nine consecutive years.

As part of the procedure for deciding on the awards, all NSCs were divided into three groups based on their business volume. Arabian Automobiles received a grand prize in the ‘Largest National Sales Company’ (NSC) category. The judging criteria included Parts Sales, Accessory Sales, Service Sales, Customer Retention, Workshop Capacity Analysis, Parts Inventory Management, Compliance to the Manufacturer’s Standards and Customer Satisfaction.

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