Automotive – Tires & Parts News https://tiresandparts.net Your News Source for Everything Automotive Fri, 21 Feb 2020 04:56:15 +0000 en-US hourly 1 https://wordpress.org/?v=5.0.8 Satnav Breadcrumbs Tech Proves to be a Boon for Offroad Enthusiasts https://tiresandparts.net/news/satnav-breadcrumbs-tech-proves-to-be-a-boon-for-offroad-enthusiasts/ https://tiresandparts.net/news/satnav-breadcrumbs-tech-proves-to-be-a-boon-for-offroad-enthusiasts/#respond Wed, 19 Feb 2020 05:34:54 +0000 https://tiresandparts.net/?p=29941 Hansel and Gretel did not find breadcrumbs to be of much use in finding their way back home in the fairy tales written by the Grimm brothers, but the new Satnav Breadcrumbs technology from Ford is a different story. The new technology makes it possible for all Ford trucks fitted with SYNC 3 navigation drop […]

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Hansel and Gretel did not find breadcrumbs to be of much use in finding their way back home in the fairy tales written by the Grimm brothers, but the new Satnav Breadcrumbs technology from Ford is a different story. The new technology makes it possible for all Ford trucks fitted with SYNC 3 navigation drop a virtual pin every second so that drivers can more easily return to their starting point. When going off-road, especially in the desert where the view can be affected by dust and dunes, it can be difficult to find your way as landmarks and wheel tracks are not easy to identify. It is not easy to know which track marks are yours and which ones will lead you to or away from your destination.

Commenting on the new technology, Adriaan Coetzee, Director Product and Brand Marketing for Ford Direct Markets said that Ford pickups are just the right vehicles for off-road trips, whether it’s for work or for sheer adventure. He said. “Breadcrumb navigation is a simple but effective way to help drivers know exactly how to retrace their route no matter where they are.”

The system is available in all Ford Rangers and F-150s equipped with SYNC 3 and is yet another innovation that Ford has come up with to make vehicles more suitable for local conditions and use. Motorists no longer need to worry about getting lost while tackling offroad routes.

The Ranger Wildtrak is just the right vehicle for an adventurous ride with its 3.2-liter turbodiesel engine and electronic, switch-on-the-fly four-wheel-drive system. Its impressive approach, departure and breakover angles give it astonishing off-road capability, while the well-appointing interior will keep passengers comfortable on both on and off-road trips.

The Ranger was recently named International Pick-Up of the Year for 2020 in Europe. Jurors drawn from 18 different countries lauded the Ranger’s enhanced performance, fuel efficiency, advanced connectivity and driver assistance technologies. These features make it the ideal pick for businesses which aim to boost their productivity.

The F-150 and the legendary F-150 Raptor are also well equipped for off-road challenges. The F-150 with its spacious interior, choice of three cab styles, three cargo box lengths and the option of 3.5-litre twin-turbo EcoBoost V6, or 5.0-litre V8 power, is just the right vehicle for an action packed ride. It is the best-selling truck in the US thanks to its combination of outstanding passive and active safety features, capability and versatility.

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Mercedes-Benz Cars Middle East Appoints Krishan Bodhani as Director of Sales and Marketing https://tiresandparts.net/news/mercedes-benz-cars-middle-east-appoints-krishan-bodhani-as-director-of-sales-and-marketing/ https://tiresandparts.net/news/mercedes-benz-cars-middle-east-appoints-krishan-bodhani-as-director-of-sales-and-marketing/#respond Wed, 19 Feb 2020 05:32:57 +0000 https://tiresandparts.net/?p=29938 Mercedes-Benz Cars Middle East has appointed Krishan Bodhani as Director of Sales and Marketing. The appointment has been effective from January 1st, 2020.   Krishan Bodhani succeeds Andreas Bueckmann, who had helmed the sales and marketing activities of Mercedes-Benz in the region and had developed various strategies to adapt to the rapidly changing automotive scenario […]

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Mercedes-Benz Cars Middle East has appointed Krishan Bodhani as Director of Sales and Marketing. The appointment has been effective from January 1st, 2020.

 

Krishan Bodhani succeeds Andreas Bueckmann, who had helmed the sales and marketing activities of Mercedes-Benz in the region and had developed various strategies to adapt to the rapidly changing automotive scenario within the Middle East region.

 

Bodhani started his stint in the automotive industry with Audi and Volkswagen and has held several senior positions across Sales, Marketing, After-Sales and Product Management.

 

His first role in Mercedes-Benz was as Head of smart at Mercedes-Benz UK, and as an outcome of his efforts smart in the UK was able to achieve record sales growth in 2015 and record sales in 2016. Krishan also helmed Mercedes-Benz UK’s Product Management division, where he played a key role in the development of the company’s simplification strategy.

 

He then moved on to head Mercedes-Benz UK’s Used Car Sales and Remarketing division. In this role, he took the initiative to contemporize the business and delivered record sales results.

 

In his new role as the Director of Sales and Marketing in the Middle East, Krishan will play an integral role for Mercedes-Benz Passenger Cars, and it iis expected that his expertise in automotive sales and marketing will be pivotal in the expansion of Mercedes-Benz sales and service operations in the region.

 

Commenting on the new appointment, Thomas Klein, President & CEO of Mercedes-Benz Cars Middle East said Krishan brought to the role years of experience and a proven record of success.

 

Klein added, “We are delighted to welcome him on board. In his new role as the Director of Sales and Marketing of MBCME he will be instrumental in further strengthening our position as a leading automotive brand in the region.”

 

Krishan Bodhani, Director of Sales and Marketing of Mercedes-Benz Cars Middle East added; “The Middle East is a key region for Mercedes-Benz; one that is progressive and steeped with opportunity. In the years ahead not only do we have a wave of new models to look forward to but with digitalisation, customer centric mobility and new business models revolutionising our industry, I’m hugely excited and look forward to the prospect of contributing to the growth of the brand in the region at such a focal time.

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Chevrolet and ekar Facilitate Mobility in the UAE https://tiresandparts.net/news/chevrolet-and-ekar-facilitate-mobility-in-the-uae/ https://tiresandparts.net/news/chevrolet-and-ekar-facilitate-mobility-in-the-uae/#respond Wed, 19 Feb 2020 05:26:33 +0000 https://tiresandparts.net/?p=29935 Chevrolet Middle East has announced that ekar, the first and largest carshare operator in the Middle East, has added 100 Chevrolet Spark vehicles to its fleet in the UAE. Ekar was established back in 2016 with the goal of making the daily commute easier for its customers and provides motorists in the UAE and Saudi […]

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Chevrolet Middle East has announced that ekar, the first and largest carshare operator in the Middle East, has added 100 Chevrolet Spark vehicles to its fleet in the UAE.

Ekar was established back in 2016 with the goal of making the daily commute easier for its customers and provides motorists in the UAE and Saudi Arabia with the option of renting a vehicle on a per-minute, day, week or month basis through the company’s proprietary mobile app.

Commenting on this partnership, Luay Al Shurafa, Managing Director, Commercial Operations, General Motors, Africa and Middle East said that GM was very excited to see 100 Chevrolet Spark vehicles join the fleet of a carshare operator with such a modern, convenient and flexible service. He said that General Motors was continually striving to develop innovative solutions that would move the company closer to its global vision for a world with Zero Crashes, Zero Emissions and Zero Congestion. He concluded by saying that the partnership with ekar made perfect sense as another step in this direction, as it allowed the company to leverage the advantages linked to car sharing and thus help to reduce unnecessary congestion.

Vilhelm Hedberg, Co-Founder and CEO, ekar, United Arab Emirates said that the company was launched with the simple vision of facilitating users’ commutes through a seamless platform that would make it possible for them to get around the city any time they want without facing the hassles of the lengthy process that a traditional car rental service requires.

Hedberg added, “We are thrilled to have the Chevrolet Spark, such a convenient practical and parking-friendly nameplate, join our fleet. This partnership with Chevrolet is helping us deliver on our mission to give users a better experience every day and we are confident the Chevrolet Spark will quickly become a very popular member of our fleet.”

ekar’s flexible booking structure makes it possible for motorists in Abu Dhabi, Dubai and Sharjah to book the Chevrolet Spark through the ekar app and pay for only what they use on a per minute basis.

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DiDi Provides Free Transportation for Medical Workers and Communities in Wuhan https://tiresandparts.net/news/didi-provides-free-transportation-for-medical-workers-and-communities-in-wuhan/ https://tiresandparts.net/news/didi-provides-free-transportation-for-medical-workers-and-communities-in-wuhan/#respond Thu, 13 Feb 2020 11:51:32 +0000 https://tiresandparts.net/?p=29881 The outbreak of the Novel Corona virus (2019-nCoV) in China has drawn attention on a global scale. Didi Chuxing (“DiDi”) and its driver-partners took their own measures to fight the outbreak by deploying two special fleets to serve the public after the city stopped conventional public transit and ride-hailing services on January 24 in response […]

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The outbreak of the Novel Corona virus (2019-nCoV) in China has drawn attention on a global scale. Didi Chuxing (“DiDi”) and its driver-partners took their own measures to fight the outbreak by deploying two special fleets to serve the public after the city stopped conventional public transit and ride-hailing services on January 24 in response to the spread of the Novel Coronavirus.

 

Didi consulted with the local authorities and medical personnel working for a number of hospitals before deploying a special fleet of DiDi drivers who were equipped with protection gear. The fleet which was deployed comprised vehicles which are regularly disinfected and offered free transportation to all hospital staff in Wuhan on a 24 x 7 basis.

 

In addition to the fleet for the transportation of medical personnel, Didi also deployed a community service fleet supported by 1,336 ride-hailing volunteer drivers to cater to the needs of local authorities and neighborhood committees. Earlier, authorities had announced plans to assemble a taxi fleet of 6,000 to meet the mobility needs of Wuhan citizens.

 

DiDi said that it would continue to dedicate its best efforts to help the spread of the Corona virus while minimizing the risk to the health and safety of drivers and partners. DiDi also expressed its gratitude to all the medical personnel and its driver-partners who were fighting the outbreak on the frontline.

 

From the time that the virus made its appearance, DiDi has been distributing face masks and disinfectants to drivers across China. All DiDi drivers and passengers are urged to wear a mask, and drivers are required to disinfect and ventilate their vehicles regularly.

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Hyundai Motor Reveals Sneak Peek of Design for all-new i20 https://tiresandparts.net/news/hyundai-motor-reveals-sneak-peek-of-design-for-all-new-i20/ https://tiresandparts.net/news/hyundai-motor-reveals-sneak-peek-of-design-for-all-new-i20/#respond Tue, 11 Feb 2020 12:17:38 +0000 https://tiresandparts.net/?p=29872 Hyundai Motor has revealed a teaser of the all-new i20, which indicates that the model will have a completely new design. The all-new i20 will be the first Hyundai model in Europe to follow Hyundai’s new design language which the company has chosen to term as ‘Sensuous Sportiness’. The design language of Sensuous Sportiness focuses […]

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Hyundai Motor has revealed a teaser of the all-new i20, which indicates that the model will have a completely new design. The all-new i20 will be the first Hyundai model in Europe to follow Hyundai’s new design language which the company has chosen to term as ‘Sensuous Sportiness’.

The design language of Sensuous Sportiness focuses on creating harmony between four fundamental elements: proportion, architecture, styling and technology. Hyundai is implementing this new design direction with the purpose of lending instinctive beauty to Hyundai models, thus giving them a distinctive look and giving them emotional value.

The preview images that Hyundai revealed point to the concept that the all-new i20 will have a more dynamic and sporty look. The model’s cascading grille in the front runs horizontally to the sides giving it a low and wide stance while the unique lighting signature highlights the width and the stance of the all-new i20. There is a bold character line on the side of the body which enhances the model’s sporty dimensions  and its agility. A horizontal tail lamp design which is seamlessly connected with the rear glass is the most notable feature in the rear. In the interiors, the horizontal blades covering the dashboard are the most notable feature as they further emphasize the width of the front fascia and conceal the air vents. To add to the elegance of the interior, Hyundai has combined the digital cluster and the main center fascia and they feature two 10.25-inch screens.

The all-new i20 will make its global debut at the Geneva Motor Show in March 2020.

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Fourth Edition of Dub Drive GCC Draws Over 1,000 Participants https://tiresandparts.net/news/fourth-edition-of-dub-drive-gcc-draws-over-1000-participants/ https://tiresandparts.net/news/fourth-edition-of-dub-drive-gcc-draws-over-1000-participants/#respond Tue, 11 Feb 2020 12:13:43 +0000 https://tiresandparts.net/?p=29869 Over 1,000 Volkswagen fans from across the GCC made history when they gathered at the Yas Marina Circuit in Abu Dhabi for the fourth and the largest edition of Dub Drive GCC. Hosted by Volkswagen Middle East, the event began with a convoy of over 400 cars that passed through the streets of the capital. […]

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Over 1,000 Volkswagen fans from across the GCC made history when they gathered at the Yas Marina Circuit in Abu Dhabi for the fourth and the largest edition of Dub Drive GCC. Hosted by Volkswagen Middle East, the event began with a convoy of over 400 cars that passed through the streets of the capital. Such a convoy became possible with the support that was given by Abu Dhabi police, Abu Dhabi Department of Transport and Emirates Motorsport Organization.

 

Dub Drive GCC has been held every year from 2017 as a festival for Volkswagen club members from countries across the region including the Kingdom of Saudi Arabia, Bahrain, Kuwait, Oman, Jordan, Egypt and the United Arab Emirates. The 2020 event was attended by international guests Jost Capito, Managing Director for Volkswagen R, and Tanner Foust, professional racing driver and international stuntman.

 

Dub Drive GCC unites the brand and united family and friends through their love for all things automotive and features different events like SUV driving experiences, Teramont pulling challenges, kids driving school, drifting experiences, racing simulators and track drives. This year, it drew to a close at sunset with fans dancing to the DJ and contests where a 2020 Passat was given away live on stage.

 

 

Victor Dalmau, Managing Director for Volkswagen Middle East said that the festival helped bring the energy and passion of the regional Volkswagen community to life. Dub Drive GCC has become bigger and better every year.

 

Dalmau added, “We are proud to witness the support and turn out from clubs and fans across the region for the fourth edition. The spirit and unity witnessed through the love for the brand is tangible and we are so proud to have hosted this very special automotive occasion once again.”

 

Volkswagen’s international representatives, Jost Capito and Tanner Foust were also inspired by the exceptional energy at Dub Drive GCC saying that it was a really unique experience to be part of a brand that can bring people together in this manner.

 

“I have seen the magnitude of Dub Drive GCC growing year-on-year and it has firmly cemented its position on the international stage for automotive events. The spirit of it is infectious,” commented Jost Capito, Managing Director for Volkswagen R, who has attended the event for the past 3 years.

 

For Volkswagen Club guests, the highlight of Dub Drive GCC was the long awaited Awards Ceremony. Fahad Aman, who won this year’s Dub Drive ‘Car of the Year Award’ received the prize of a trip to Germany to attend Wörthersee Treffen. Aman said, “I am extremely thrilled to be recognized today for the efforts that I’ve put into my car and I look forward to representing my club and the region as a whole at Wörthersee Treffen.”

 

‘Best Classic Car of the Year’ was awarded to Amjad El Hibri and ‘Best R of the Year’ was awarded to David Aaron. Mohammed Al Atiq won the ‘Volkswagen Star’ title.

 

The inspiration for Dub Drive GCC came from the largest Volkswagen GTI event in the world, the Wörthersee Treffen, which is. Dub Drive GCC helped to highlight the Middle East club community at the global level further reinforcing the passion for Volkswagen in the region. Volkswagen thrives through empowering its passionate community and it is this that will continue to drive the heartbeat of the brand.

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Ralf Speth Appointed as Non-Executive Vice-Chairman of Jaguar Land Rover https://tiresandparts.net/news/ralf-speth-appointed-as-non-executive-vice-chairman-of-jaguar-land-rover/ https://tiresandparts.net/news/ralf-speth-appointed-as-non-executive-vice-chairman-of-jaguar-land-rover/#respond Tue, 11 Feb 2020 11:48:03 +0000 https://tiresandparts.net/?p=29859 Ralf Speth to Mr Chandrasekaran, Chairman of Tata Sons, Tata Motors and Jaguar Land Rover plc has announced that Prof Sir Ralf Speth would be retiring from his current role as Executive Director and Chief Executive Officer of Jaguar Land Rover when his contract ends in September 2020. He will continue his association with Jaguar […]

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Ralf Speth to Mr Chandrasekaran, Chairman of Tata Sons, Tata Motors and Jaguar Land Rover plc has announced that Prof Sir Ralf Speth would be retiring from his current role as Executive Director and Chief Executive Officer of Jaguar Land Rover when his contract ends in September 2020. He will continue his association with Jaguar Land Rover as non-executive Vice-Chairman of Jaguar Land Rover Plc.

Commenting on Speth’s retirement, Mr. Chandrasekaran, said he wanted to thank Ralf for his passion and commitment over the last 10 years.  It was Ralf who transformed  Jaguar Land Rover from a niche UK centric manufacturer to its current position as a respected, technological leading, global premium company. He went on to express his delight that Ralf agreed to continue his relationship with Jaguar Land Rover by becoming the company’s non-executive Vice Chairman. Ralf would also continue to remain on the board of Tata Sons. Mr. Chandrasekaran will work with a search committee to identify a suitable successor to Ralf Speth in the coming months.

Prof Sir Ralf Speth said that he was honored to have worked with so many dedicated and creative people, both inside and outside of Jaguar Land Rover.

He added, “We have elevated Jaguar and Land Rover. I want to say thank you for all their support and commitment.”

“We offer our customers multi-award-winning products and will continue to surprise with the best pipeline of new, innovative products we have ever had”.

He concluded by saying that he was personally looking forward to new and exciting challenges.

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Bugatti Opens New Showroom in Paris https://tiresandparts.net/news/bugatti-opens-new-showroom-in-paris/ https://tiresandparts.net/news/bugatti-opens-new-showroom-in-paris/#respond Tue, 11 Feb 2020 11:43:02 +0000 https://tiresandparts.net/?p=29856 Bugatti has opened a new showroom in Paris and it is the first in the French capital to feature the brand’s new corporate design. In Paris, the brand’s partner is the Groupe Schumacher, a company which has been in the automotive business from 1947, and has specialized in super and hyper sports cars. The new […]

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Bugatti has opened a new showroom in Paris and it is the first in the French capital to feature the brand’s new corporate design. In Paris, the brand’s partner is the Groupe Schumacher, a company which has been in the automotive business from 1947, and has specialized in super and hyper sports cars. The new showroom in Neuilly-sur-Seine was formally inaugurated by Stephan Winkelmann, President of Bugatti, and Edouard Schumacher, CEO of Groupe Schumacher and co-founder of LS Group in a function that was attended by customers and media representatives. With the opening of this new showroom in Paris, Bugatti now has a distribution network comprising 36 dealers in 17 countries.

Stephan Winkelmann explained that the exclusivity of Bugatti’s partner network and the high standards that Bugatti sets for everyone makes it important for the brand to maintain a very strategic approach. Hence, Bugatti operates only very select markets and is works only with the right partners.
Winkelmann said, “Not only for us as a French manufacturer, Paris is a key market. It is the main hub for all national happenings and decisions in France. And we are absolutely confident that Groupe Schumacher is the right partner.”

Edouard Schumacher said that it was a real honor for his company to have been chosen by Bugatti to represent the iconic brand. He said they were particularly happy to be the first dealership in the world to present the new Bugatti visual identity. Groupe Schumacher had recently merged with Groupe Lamirault to build the LS Group as part of its diversification strategy in luxury brands, of which Bugatti is the flagship.

The new Bugatti showroom is in Neuilly-sur-Seine, at 181 Avenue Achille Peretti. The showroom is on the ground floor of the building so that it offers high visibility from the street for customers, and car enthusiasts. Those who pass by the showroom can easily see a Chiron Sport in visible full blue carbon. Every detail of the new facility aligns with the new Bugatti corporate design while offering modern, technical, and yet cozy ambience. These details include the white Bugatti lettering outside, the homely furniture that contrasts sharply with contrasting with the fair-faced concrete inside, and the big state-of-the-art power wall for customer configurations.
Just as in the case of the hyper sports cars that Bugatti produces, the showroom also relied on manual craftsmanship rather than industrial production. Just like the Bugatti Atelier and Château in Molsheim are surrounded by trees and wildlife and fallow deer, the Paris showroom also has a lounge area that extends into into an idyllic garden. “We envisioned a place where, in absolute discretion and confidentiality, we would be able to welcome our clients and give them a tailored service. A place in Paris where time stops”, concluded Edouard Schumacher.

The new Paris showroom marks Bugatti’s return to Paris. Nearly a century ago, Bugatti’s founder Ettore established the first Bugatti showroom in the Avenue Montaigne. Though Ettore had opted for Molsheim in Alsace in 1909 as the location for his headquarters and production site, he was very attracted to Paris, the capital of the intellectual Avant-garde. Paris was the city where that was home to some of his best clients or where they at least conducted business. Ettore spent an important part of his professional and private life in the French capital. With the establishment of the new showroom, the spirit of Ettore Bugatti will live on in Neuilly-sur-Seine.

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Bentley’s EXP 100 GT Wins “Most Beautiful Concept Car of the Year” Award https://tiresandparts.net/news/bentleys-exp-100-gt-wins-most-beautiful-concept-car-of-the-year-award/ https://tiresandparts.net/news/bentleys-exp-100-gt-wins-most-beautiful-concept-car-of-the-year-award/#respond Tue, 11 Feb 2020 11:38:20 +0000 https://tiresandparts.net/?p=29853 Bentley Motors has started the year and the decade on a glorious note, with its EXP 100 being recognized as the ‘Most Beautiful Concept Car of the Year’ at the 35th edition of the iconic French Festival Automobile International. Bentley’s futuristic centenary concept car represents the British brand’s take on how grand touring could look […]

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Bentley Motors has started the year and the decade on a glorious note, with its EXP 100 being recognized as the ‘Most Beautiful Concept Car of the Year’ at the 35th edition of the iconic French Festival Automobile International. Bentley’s futuristic centenary concept car represents the British brand’s take on how grand touring could look in 2035.

 

Festival Automobile International, which is held every year in the heart of Paris at the UNESO world heritage site, Hotel des Invalides is known as the world’s ‘Automotive Fashion Week’. During the event, the members of the public were able to see the concept car on display.

 

Commenting on the award, Stefan Sielaff, Director of Design at Bentley Motors, said that the EXP 100 GT is a lot more than a concept car. It is the brand’s vision for the future of sustainable luxury mobility. The EXP 100 GT delivers just the right combination of performance, technology and craftsmanship, while also providing users with a ride that is beautiful, immersive and an emotionally intelligent experience. He concluded by saying that the Bentley team was delighted to receive such a prestigious recognition from the much admired festival.

 

Eminent figures from the design, fashion and automotive industries attended the  award ceremony. The jury for the award comprised leading experts from the design world and they unanimously selected the EXP 100 GT based on its future vision of luxury, which is balanced with sustainability.

 

The design and features of the Bentley EXP 100 GT was inspired by the company’s insight into desires of its intelligent, forward-thinking customers. The car is beautifully styled. Artificial Intelligence (AI) is used to position the car as a vehicle as a venue for creating, experiencing and capturing extraordinary human experiences and emotions.

 

The Bentley EXP 100 GT is Bentley’s concept of how a Grand Tourer should be in 2035 and leverages an all-electric platform. The vehicle has a presence and impressive exterior proportions which are evocative of many of Bentley’s historic Grand Tourers but also has many technological features that make this vehicle the Grand Tourer of the future. The outcome is a vehicle that matches is commensurate with Bentley’s status as the world’s most sought after luxury brand.

 

The materials used in the cabin are highly luxurious and contribute to the creation of a harmonious environment that is meant to enhance the well-being of its passengers. The meticulously designed cabin has been seamlessly integrated with the brand’s unique AI, which is known as the Bentley Personal Assistant. The Bentley Personal assistant helps the car’s occupants to enhance and curate their Grand Tour experiences.

 

Sustainable innovation was another key concern when it came to the design of the Bentley EXP 100 GT experience. The car was created to enhance awareness of the world outside, with an intelligently-curated collection of materials that include 5,000 year old Copper Infused Riverwood, Compass exterior paint derived  from recycled rice husks, 100 percent textile from wine making which is a replica of real leather, British Farmed Wool carpets and embroidered cotton interior surfaces.

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Gargash Enterprises and Mercedes-Benz Launch the Most Advanced Automotive Customer Service Center in the region https://tiresandparts.net/news/gargash-enterprises-and-mercedes-benz-launch-the-most-advanced-automotive-customer-service-center-in-the-region/ https://tiresandparts.net/news/gargash-enterprises-and-mercedes-benz-launch-the-most-advanced-automotive-customer-service-center-in-the-region/#respond Thu, 06 Feb 2020 06:28:05 +0000 https://tiresandparts.net/?p=29838 On January 23, 2020, Gargash Enterprises (Gargash) and Mercedes-Benz formally opened the first state-of-the-art service and bodyshop facility in the region in Al Quoz, Dubai. The inauguration ceremony was attended by eminent dignitaries like Samir Gargash, Chairman of Gargash Group; Matthias Luehrs, Head of Region Overseas Mercedes-Benz Cars, and Thomas Klein, President & CEO of Mercedes-Benz Cars Middle East. […]

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On January 23, 2020, Gargash Enterprises (Gargash) and Mercedes-Benz formally opened the first state-of-the-art service and bodyshop facility in the region in Al Quoz, Dubai. The inauguration ceremony was attended by eminent dignitaries like Samir Gargash, Chairman of Gargash Group; Matthias Luehrs, Head of Region Overseas Mercedes-Benz Cars, and Thomas Klein, President & CEO of Mercedes-Benz Cars Middle East.

The facility is based on the latest Mercedes-Benz customer experience concept and is meant to significantly enhance the speed and level of quality of customer experience. The opening of the new facility marks a major milestone in the transition from conventional workshops to the future of automotive customer service.

The customer service center has 75 parallel work-bays and is staffed by a dedicated service team of 113 factory-certified experts who have specialized in Mercedes-Benz, AMG, and Maybach vehicles. Customers will definitely benefit from the speed and quality of service that the new center will provide. Digital innovations at the new facility include optical recognition and tracking of number plates through the service process for achieving a new level of personalization and transparency.

Other notable features of the new facility include meeting spaces, the choice of semi-private and private consulting areas, and the opportunity to explore and enjoy the Mercedes-Benz lifestyle accessories boutique and coffee shop.

The service center is centrally located in Al Quoz and is easily identifiable by its illuminated revolving Silver Star. There are over 500 parking bays to provide easy and hassle-free access.

Commenting on the new center, Matthias Luehrs, Head of Region Overseas Mercedes-Benz Cars said that the new Mercedes-Benz Service Centre in Al Quoz marked another milestone in the long-lasting partnership between Gargash Enterprises and Mercedes-Benz. He added that with its innovative and future-oriented facilities, it offered the brand’s esteemed customers an outstanding service experience.

 

“The future of customer excellence is officially here. The first-of-its-kind service centre allows us to address radical changes which have emerged from the digital revolution and meet the evolving needs and expectations of our customers,” said Ivo Kapitzki, General Manager Mercedes-Benz Passenger Cars, Gargash.

 

Another main consideration when building the facility was sustainability and efforts have been made to make the facility as environmentally friendly as possible with the incorporation of features like solar panels, filtered drinking water, and elimination of plastics. The advanced solar panel array can produce almost a Megawatt of energy, making the facility self-sufficient in terms of energy. There is even surplus energy to feed power back into Dubai’s electricity grid.

 

The inauguration of the new service center is part of a broader strategy for Gargash. Other elements of the strategy includes investments in digital transformation, operational efficiency, and customer excellence. Another recent investment was the establishment of the Vehicle Preparation Centre operating in Jebel Ali, a strategically located 35,775 square meter facility where up to 2,000 vehicles can be safely stored and processed.

“This investment reaffirms the values and commitment of Gargash to elevate customer experiences and serve the people and the community with advanced and sustainable solutions,” said Samir Gargash, Chairman of Gargash Group.

The post Gargash Enterprises and Mercedes-Benz Launch the Most Advanced Automotive Customer Service Center in the region appeared first on Tires & Parts News.

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